77myr Help Centre

FAQ 77myr — Complete Answers for Malaysian Players

Everything you need to know about deposits, withdrawals, sports betting, slots and responsible gambling at 77myr — organised by topic so you can find answers quickly.

20 questions answered Bahasa Melayu & English 24/7 Support
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Main Topics in This FAQ

Responsible Gambling

A guide to recognising signs of problem gambling, how to set limits and where to get help in Malaysia.

Sports Betting

Explanation of mix parlay, how to read Malay odds versus decimal odds, and how bets are settled.

Deposit

Available payment methods, minimum deposit of RM50, deposit procedures via FPX, e-wallet and cryptocurrency.

Withdrawal

Processing time of 30 minutes to 3 hours, bonus withdrawal requirements, and how to resolve pending withdrawals.

Bonus & Promotions

100% welcome bonus up to RM1,500 with a 25x wagering requirement — all the details are here.

Customer Support

77myr provides 24/7 support via live chat and email in Bahasa Melayu and English.

Responsible Gambling

Some signs to watch out for: being unable to stop even after planning to, borrowing money to gamble, neglecting work or family responsibilities, and feeling restless when not gambling. If you recognise two or more of these signs in yourself, consider reaching out to a support resource or using the limit tools available at 77myr.

Yes. 77myr supports players in managing their own spending. You can contact the customer support team via 24/7 live chat to request a daily or weekly deposit limit. This is part of 77myr's commitment to a responsible and safe gaming experience for every player.

If you need a break or want to temporarily exclude yourself, contact 77myr support via live chat or email. Our team will process your cooling-off or self-exclusion request promptly. You can also visit our Responsible Gambling page for more information.

Not at all. 77myr only allows individuals aged 21 and above to register and use this platform, in line with responsible gambling standards in Malaysia. During the account verification process, identity documents such as MyKad may be required to confirm a player's age.

You can contact the 77myr support team for initial guidance and information on support resources. In Malaysia, counselling and problem gambling assistance services are provided by non-governmental organisations and public health clinics. Gambling should be a form of entertainment, not a source of stress — do not hesitate to seek help when needed.

Sports Betting

Mix parlay lets you combine two or more bets from different matches into a single slip. All selections must win for the slip to pay out — if even one match loses or is void, the entire slip is affected. Payouts multiply according to the odds of each leg, making mix parlay a popular choice for its higher potential returns compared to single bets.

Malay odds are expressed as a positive or negative value relative to the stake — for example, 0.85 means you win RM0.85 for every RM1 wagered. Decimal odds show the total return including the stake; odds of 1.85 means you receive RM1.85 (including your RM1 stake) for every RM1 wagered. At 77myr you can choose your preferred odds format display.

Once a match ends and the official result is announced, 77myr will settle bets automatically based on the confirmed result. Winnings will be credited to your account balance. If a match is postponed or cancelled, the relevant bets are generally refunded in full — see the Terms & Conditions for further details.

Yes. 77myr covers local football markets including the Malaysia Super League, giving you the chance to back your favourite team every season. English Premier League (EPL) matches and other major European leagues are also available with a wide range of markets.

Yes, badminton is a popular sport among Malaysian players and 77myr offers betting markets for international badminton tournaments including the All England, BWF World Championships and Thomas Cup. You can bet on match winners, handicaps and various other markets depending on the tournament in progress.

Deposit

The minimum deposit at 77myr is RM50 for all available payment methods — including Touch 'n Go eWallet, DuitNow, FPX online banking, ShopeePay and cryptocurrency. There is no different minimum by method, making it straightforward to plan your deposits.

Log in to your 77myr account, go to the Deposit section and select FPX Online Banking as your method. Enter the deposit amount (minimum RM50), choose your bank — such as Maybank, CIMB, RHB or Public Bank — and you will be redirected to your bank's page for confirmation. Once the transaction is successful, your account balance will be credited shortly.

77myr accepts deposits via: Touch 'n Go eWallet, DuitNow, FPX Online Banking (all major Malaysian banks), ShopeePay and cryptocurrency (USDT, BTC and ETH). All methods are supported with a minimum of RM50 per transaction, giving you the flexibility to choose whichever option suits you best.

Yes. 77myr supports deposits via cryptocurrency, namely USDT, BTC and ETH. After selecting the crypto method in the Deposit section, you will be given a wallet address to send funds to. The equivalent RM value is calculated based on the current rate at the time of the transaction. The minimum deposit remains RM50 in equivalent value.

If your deposit has not been credited after a few minutes, please take a screenshot of your receipt or proof of payment, then contact 77myr support via 24/7 live chat. Provide the transaction reference number and deposit amount so our team can check and resolve the issue quickly.

Withdrawal

Withdrawals at 77myr are typically processed within 30 minutes to 3 hours. This applies to all available withdrawal methods including Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency. If your withdrawal takes longer than 3 hours, please contact our customer support.

Generally, 77myr recommends withdrawing to the same method used for the deposit to simplify verification and speed up the process. This is also standard practice on online gambling platforms for security and compliance purposes. If you need to change your withdrawal method, contact our 24/7 support for guidance.

The minimum withdrawal at 77myr is RM50 for all methods. Make sure your account balance is sufficient before submitting a withdrawal request. If the amount you wish to withdraw is less than RM50, you will need to wait until your balance reaches that minimum.

Winnings from the welcome bonus can only be withdrawn after the 25x wagering requirement is met. For example, if you receive a bonus of RM100, you need to complete a total of RM2,500 in wagers (RM100 × 25) first. Check your remaining wagering requirement in the account section before submitting a withdrawal request. Your original deposit is not subject to this requirement.

If your withdrawal is still pending after 3 hours, please contact the 77myr team via 24/7 live chat. Provide your transaction ID and account details. Our team will check the status of your request directly and let you know if any additional information is needed to approve the withdrawal.
24/7 Support

Still Have Questions? We're Here to Help

The 77myr support team is available every day, 24 hours a day via live chat and email in Malay and English. Don't hesitate — ask us directly.

Support email: [email protected]