Privacy Policy 77myr

77myr ("we", "our platform") operates this website at 77myr.one to provide online casino and sports betting services to eligible users. This Privacy Policy is an official document that outlines our commitment to protecting the personal information of all platform users.

By registering an account, using our services or browsing the 77myr website, you implicitly agree that your personal data will be collected and processed in accordance with the terms set out in this policy. If you do not agree with any of these terms, please stop using our platform.

This policy should be read together with the Terms & Conditions and Responsible Gambling Policy of 77myr, which together form the overall framework for using the platform.

77myr collects various categories of personal data from users during the registration process, ongoing use and financial transactions. This data collection is necessary to ensure the platform operates securely and complies with international licensing requirements.

2.1 Information You Provide Directly

• Full name as per identity card (MyKad) or passport
• Identity card number or passport number
• Date of birth for age verification purposes
• An active email address
• A mobile number registered in Malaysia
• Current residential address
• Preferred payment method details (Touch 'n Go eWallet, DuitNow, FPX, ShopeePay or cryptocurrency wallet information)
• Account password in encrypted form

2.2 Data Collected Automatically

• IP address and network information during use
• Device type, operating system and web browser used
• Activity logs including dates, times and games accessed
• Deposit and withdrawal transaction records
• Location data at country or region level (not precise GPS location)
• Communication history with our customer support team

2.3 Data From Third-Party Sources

In certain circumstances, we may receive additional information from identity verification service providers we engage for KYC (Know Your Customer) purposes, or from payment providers used during transaction processing.

Data collected by 77myr is used for legitimate purposes and is limited strictly to what is needed to operate the platform. We do not use your data for any purpose outside the scope stated below:

• Registration, verification and maintenance of user accounts
• Processing deposits and withdrawals through supported payment methods
• Identity and age verification to ensure compliance with licensing requirements
• Prevention of fraud, money laundering and other unlawful activities
• Providing customer support services via live chat and email
• Sending account-related information, transaction confirmations and security notifications
• Analysis of usage patterns to improve the overall user experience
• Compliance with legal obligations and requirements of international licensing bodies
• Sending promotional information to users who have given their consent

77myr does not sell or transfer your personal data to third parties for independent commercial purposes. However, we may share selected information with the following parties on a limited basis and where there is a legitimate need:

4.1 Service Providers

Entities we engage to provide technical support, payment processing, identity verification and technology infrastructure services. All such providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.

4.2 Legal Requirements

We may disclose your personal data to competent authorities when required by law, court order, or to support a legitimate financial crime investigation. In such situations, we will notify you as far as possible unless prohibited from doing so by law.

4.3 Business Transfers

In the event of any business restructuring, merger or acquisition, user personal data may form part of the assets transferred. We will notify you in advance and ensure that the receiving party upholds privacy standards equal to or higher than those in this policy.

77myr implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, damage or improper disclosure.

• 256-bit SSL/TLS encryption for all communications between users and servers
• Password storage using secure one-way hashing algorithms
• 24-hour, 7-day-a-week security monitoring by our internal security team
• Role-based access controls for staff handling user data
• Regular security audits by independent and qualified third parties
• Tested data recovery procedures to ensure continuity of service

The 77myr website uses cookies and similar tracking technologies to improve your experience while browsing our platform. Cookies are small files stored on your device that allow us to recognise your browser on subsequent visits.

6.1 Types of Cookies Used

• Essential Cookies: Required for basic platform functions such as login authentication and maintaining active sessions. These cookies cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the platform for continuous improvement purposes.
• Preference Cookies: Store your choices such as language, display settings and game preferences.
• Security Cookies: Used to detect and prevent fraudulent activity and to protect the integrity of your account.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the full functionality of the 77myr platform.

As a user of the 77myr platform, you have certain rights regarding your personal data. We aim to process every request relating to these rights within a reasonable timeframe.

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may ask us to correct data that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your data, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Withdraw Consent: You may withdraw consent previously given for specific processing activities without affecting processing that has already taken place.

To submit any request relating to the above rights, contact our support team via 24/7 live chat or email at [email protected].

77myr retains your personal data for as long as your account is active or as long as needed to provide the requested services. After account closure, certain data may be kept for a period required by law or international licensing requirements.

Financial transaction records, identity verification and compliance-related communications are typically retained for the minimum period set by regulatory bodies and anti-money laundering requirements. Anonymised analytical data may be stored for longer periods for service improvement purposes.

Once the retention period ends, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

77myr services are exclusively for individuals aged 21 and above. We do not knowingly collect or process personal data of any individual under the age of 21.

All account registrations require age verification through a strict KYC process. If we find that data has been collected from an underage individual unintentionally, the account in question will be terminated immediately and the data will be deleted entirely.

77myr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. Any material amendments will be communicated to users via account notifications or a clear notice on our website.

The effective date of the updated policy will be clearly stated at the top of this page. Continued use of the 77myr platform after an amendment takes effect is considered your acceptance of the updated terms.

We recommend that you review this Privacy Policy page periodically to ensure you are always informed of how we handle your personal information.

For any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist through the following channels:

• 24/7 Live Chat: Contact us directly via the live chat window on the 77myr website in Malay or English.
• Email: [email protected] — we will endeavour to respond to all enquiries in a timely manner.

We are committed to resolving every privacy concern thoroughly and professionally. If you are not satisfied with the response provided, you have the right to refer the matter to the relevant data protection supervisory authority.